Contact Zevirah ✨

Whether you have a question about our 925 Silver collection, need help with sizing, or want to discuss a custom order, our team in North West Delhi is here to assist you.

1. Direct Contact

WhatsApp & Call: +91 9810277556
(Available Monday – Saturday, 10:00 AM – 7:00 PM IST)
Email: [email protected]
Registered Office: AM 175, Shalimar Bagh, Delhi, DELHI 110088

2. Official Damage & Missing Item Report 🛡️

IMPORTANT: If you are reporting a damaged item or a missing product, you must use this dedicated channel to comply with our Rigorous Shipping Policy.

Step 1: Do not remove the Cyan Security Seal.

Step 2: Ensure you have your Mandatory Unboxing Video ready.

Step 3: Email [email protected] with the subject line: "CLAIM: [Order Number]".

Your email must include:

A clear attachment of the Unboxing Video (or a Google Drive link if the file is large).
High-resolution photos of the outer packaging and the security seal.
A description of the issue.

Please note: Claims submitted without a continuous unboxing video or with a broken security seal will be automatically disqualified from the return/refund process.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Product Consistency: Yes, you can expect to receive the same product that you see in the picture, but it's always a good idea to check the product description and reviews for any discrepancies.

Where can I view my sales receipt?

Viewing Sales Receipt: You can usually view your sales receipt in your account section on the website or by checking your email for a confirmation message from Zevirah.com.

How can I return an item?

Returning Items: To return an item, you'll typically need to contact Zevirah's customer support team and follow their return policy guidelines. You may be able to initiate a return or exchange through your account on the website or by reaching out to their customer service via phone or email.

Will you restock items indicated as “out of stock?”

Restocking Out-of-Stock Items: If an item is out of stock, you can try contacting Zevirah's customer support to ask if they plan to restock it. Some websites also offer notification services for out-of-stock items.

Where can I ship my order?

Shipping Locations: You can likely ship your order to various locations, but it's best to check with Zevirah.com's customer support or shipping policy to confirm their specific shipping areas and any potential restrictions.

INFORMATION ABOUT US