Privacy Policy

Last updated: September 7, 2025

Introduction

Zevirah (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zevirah.com or make a purchase from us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Contact Information

Zevirah
Email: [email protected]

For privacy-related inquiries, please contact us using the information above.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Make a purchase or place an order
  • Subscribe to our newsletter or marketing communications
  • Contact us with questions or comments
  • Participate in surveys, contests, or promotions

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Purchase history and preferences
  • Communication preferences

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage patterns:

  • IP address and location data
  • Browser type and version
  • Device information (type, operating system)
  • Pages visited and time spent on pages
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing and Customer Service

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support and respond to inquiries
  • Handle returns, exchanges, and refunds

Marketing and Communications

  • Send you promotional emails about new products, special offers, and other information (with your consent)
  • Personalize your shopping experience
  • Conduct market research and analyze customer preferences

Website Improvement and Security

  • Improve our website functionality and user experience
  • Analyze website usage and performance
  • Detect and prevent fraud or security threats
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (credit card companies, payment gateways)
  • Order fulfillment and shipping
  • Email marketing services
  • Website hosting and maintenance
  • Customer support services

These service providers are contractually obligated to keep your information confidential and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal processes or government requests
  • Enforce our terms of service or other agreements
  • Protect the rights, property, or safety of Zevirah, our customers, or others
  • Investigate or prevent illegal activities or fraud

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and databases
  • Regular security assessments and updates
  • Access controls and employee training

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website performance and functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

  • Request access to the personal information we hold about you
  • Request a copy of your personal information in a portable format

Correction and Updates

  • Request correction of inaccurate or incomplete personal information
  • Update your account information and preferences

Deletion

  • Request deletion of your personal information (subject to certain limitations)
  • Close your account and delete associated data

Opt-Out Rights

  • Unsubscribe from marketing emails and newsletters
  • Opt out of certain data collection practices

To exercise these rights, please contact us using the information provided above. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

International Data Transfers

If you are located outside of the United States, please note that your information may be transferred to and processed in the United States or other countries where our service providers are located. By using our website and services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the “Last updated” date at the top of this policy
  • Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it is used
  • The right to delete personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

European Union Privacy Rights

If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data
  • The right to rectify inaccurate personal data
  • The right to erase your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing

You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.