Privacy Policy

Last Updated: January 2026

This privacy policy sets out how Zevirah uses and protects any information that you provide when you visit our website or purchase from our collection. Zevirah is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

1. Information We Collect

We may collect the following information during your visit or checkout process:

  • Identification Data: Name and job title (where applicable).
  • Contact Data: Email address, phone number, and WhatsApp contact details.
  • Demographic Data: Delivery address, postcode, preferences, and interests.
  • Technical Data: Information relevant to customer surveys, cookies, and promotional offers.

2. How We Use Your Information

We require this information to understand your needs and provide you with a superior shopping experience, specifically for the following reasons:

  • Order Fulfillment: To process your transactions and manage shipping and delivery.
  • Internal Record Keeping: To maintain accurate purchase histories and warranty logs.
  • Service Improvement: To improve our 925 silver designs and 5A Signity crystal quality based on your feedback.
  • Marketing Communications: We may periodically send promotional emails or WhatsApp updates about new collections, special offers, or other information using the contact details you provided.
  • Market Research: Occasionally, we may contact you for research purposes via email or phone to customize the website according to your interests.

3. Security & Data Protection

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Note on Payments: We do not store your credit/debit card details. All transactions are processed through secure, encrypted third-party payment gateways.

4. How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file helps analyze web traffic or lets you know when you visit a particular site.

  • Personalization: Cookies allow web applications to respond to you as an individual, tailoring operations to your likes and dislikes.
  • Traffic Log Cookies: We use these to identify which pages are being used. This helps us analyze data about webpage traffic to improve our website.
  • Control: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your settings to decline them; however, this may prevent you from taking full advantage of the Zevirah website.

5. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Opt-out: Whenever you are asked to fill in a form on the website, look for the box to indicate that you do not want your information used for direct marketing.
  • Withdraw Consent: If you previously agreed to us using your personal info for marketing, you may change your mind at any time by emailing us at [email protected]
  • Third Parties: We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

6. Correcting Your Information

If you believe that any information we are holding on you is incorrect or incomplete, please contact us immediately:

  • Registered Address: AM 175, Shalimar Bagh, Delhi, 110088.
  • Phone: +91 9810277556
  • Email: [email protected]

We will promptly correct any information found to be inaccurate.