Shipping & Delivery

Shipping delivery FAQ

1. When will I receive my order?

Orders are dispatched within 3 to 5 business days of payment confirmation.
Delivery then takes 4 to 7 working days across India.
Your order should arrive within 7 to 12 working days of ordering.
As soon as your package is on its way, we will email you a tracking link.

2. What are the delivery costs?

Shipping is free on orders of ₹5,000 and above across India.
For orders below ₹5,000, a flat shipping charge applies: ₹300 for Delhi and ₹500 for the rest of India.
The charge is shown at checkout before you pay.

3. Are there any delays I should be aware of?

Certain items may take longer to ship:

Personalized items: Products that are engraved or require adjustments may take an additional 3-5 business days.
Limited stock items: Orders for items with limited availability may take up to 7 business days to ship.
Items with special certification: Some products may require special certificates, which could add up to 10 working days to the delivery time.

4. Where can you deliver?

We deliver to residential or business addresses across India where an adult can sign for the package. For security reasons, we do not ship to:

Hotels
PO boxes
Military addresses
Pin codes our courier partners do not serve

5. How are orders packaged?

All Zevirah orders are discreetly packaged to ensure the safety and privacy of your purchase. The item is placed inside a secure box, and every parcel is shipped with insurance.

Premium 925 sterling silver designer jewelry item, minimalist luxury jewelry visual

Shipping & Delivery Policy

Last Updated: October 2026

At Zevirah, we strive to deliver your jewelry in the fastest and most secure manner possible. We currently ship within India only. We partner with reputed domestic logistics providers to ensure your sparkle reaches you safely.

1. Shipping Methods & Partners

Domestic Orders (India): All orders are shipped via registered domestic courier companies (e.g., BlueDart, Delhivery) and/or Speed Post only.
Free Shipping: Free shipping applies to orders of ₹5,000 and above (order total after discounts), delivered within India.
Insurance: Every parcel is shipped insured.

2. Dispatch & Timeline

Processing & Dispatch: We dispatch all orders within 3 to 5 business days of payment confirmation, unless a specific delivery date is noted at checkout.
Delivery: Delivery takes 4 to 7 working days after dispatch.
Our Guarantee: We promise to pass your package over to our trusted courier partners securely within this standard window.

3. Delivery Terms & Liability

Courier Norms: Delivery of the shipment is strictly subject to the norms of the Courier Company or Post Office.
Liability Disclaimer: While we ship everything on time, we cannot control unexpected delays caused by courier services.
Address Accuracy: We ship directly to the address provided at checkout. Please double-check your shipping details, as Zevirah cannot be held responsible for missing deliveries due to incorrect or incomplete addresses.

4. Order Confirmation & Tracking

Email Notification: Confirmation of your shipment and delivery status will be sent to the Email ID provided during your registration or guest checkout.
Handover Verification: Our responsibility concludes upon handing over the verified, weighed, and sealed consignment to the designated shipping partner.